STAR’s software developers have the expertise to evaluate various client requests to produce exclusive and innovative software solutions the utility can depend on.

CUSTOM-CREATED SOLUTIONS INCLUDE:

• Usage and Demand Tool

  • Built to assist engineers create engineering models. This tool queries customer billing data to produce an output file specifically formatted to import into the engineer modeling software.

• Customized Digital Maps

  • STAR’s software developers and GIS analysts work together to create custom maps to assist operational staff with key tasks and provide consumers with critical outage information.

• Broadband Subscriber

  • A platform-independent application was created to manage broadband and wireless subscribers. The application also manages components of the network technologies and authentication protocols.

• Automated Vehicle Location (AVL) Integration

  • STAR has developed integration services for AVL providers. These services collect the necessary data to display real-time location information for vehicles equipped with AVL devices. This accessibility allows the utility to include these vehicle locations as symbols on outage maps and any other internal GIS systems.