IT Management and Support

Utilities have unique technological needs. STAR can provide IT management and support for integrated systems, cyber security concerns, highly mobile workforces, and day-to-day operations. 


SERVICES INCLUDE:

  • Technology Assessments and Cyber Security Planning

  • Recommend, Procure, and Install Equipment and Software

  • Networking and Virtual Servers

  • VPN (Virtual Private Networks)

  • Backup and Recovery Services

  • Onsite and Remote Monitoring and Support

  • Automated Meter Infrastructure (AMI) Software Maintenance and Troubleshooting

  • Automatic Vehicle Location (AVL) Device Setup and Installation

  • Voice Over IP (VOIP) Installation and Configuration

  • Video Conferencing Installation and Support

  • KnowBe4™ Security Awareness Partner Providing Management Services and Reporting